POSITION SUMMARY:

Provide ongoing assessment and planning of the credit union’s technology infrastructure to include hardware, software, network administration, systems security, telecommunications, vendor relations, and other Information Systems technologies. Recommend changes or upgrades or new products that meet the dynamic needs of the credit union.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Develop and maintain the strategy and future direction of LAN technologies and protocols, voice over IP, telecommunications, hardware and software. Keep abreast of new technologies and their impact and cost to the credit union.

· Develop plans for implementation of new projects, coordinating process with project head. Provide well-defined plans including procedures, documentation, deadlines, and accountability.

· Develop configuration and performance standards for the network. Implement and monitor controls to ensure standards are maintained.

· Evaluate business needs, and goals, researching products available and designating procedures and systems to best meet those needs.

· Coach and direct staff in operational activities to ensure compliance with departmental goals, objectives of the credit union, external regulations, and budgetary requirements.

· Direct the department’s personnel administration activities including job assignment, training, performance evaluation, and compensation review.

· Maintain awareness of changing trends in technology and regulations in the credit union industry that might affect the department and act as required.

· Make purchasing conclusions based on bid pricing. Ensure that accurate documentation is maintained.

· Assist in the development and maintenance of a disaster recovery plan for the Credit Union.

· Develop an annual budget. Recommend capital expenditures. Review and compare actual results to planned budgetary performance.

· Ensure that network staff utilize technology to provide credit union staff with a fast, accurate, and secure method to access information, in order that members can be served in a highly efficient and effective manner.

· Ensure hardware and software and network support is provided to internal staff in a professional, courteous, and timely manner.

· Maintain levels of performance to meet individual, department, and organizational goals.

· Participates in all scheduled department meetings, training (including Volunteer Day), and department/branch functions.

· Continually strives to gain increased knowledge of our products, services, core operating systems, policies, procedures, philosophy, and organizational structure.

· Occasional day/overnight travel to branches or training will be required.

· Performs other duties as assigned by management.

QUALIFICATIONS:

· Minimum of Bachelors degree in Computer Science, MIS, or similar field required OR equivalent combination experience required.

· Minimum five years IS experience required.

· Three to five years of management experience, including supervisory responsibilities required.

· Financial institution and/or credit union experience desired

· Experience managing core system conversions a plus

· Experience presenting information in individual and small group settings.

· Effective and professional communication skills (verbal, written, and visual).

· Detailed organizational skills.

We offer a competitive salary and excellent benefits package, plus bonus opportunities. All candidates must be able to successfully pass a criminal background and credit check. Only resumes with salary requirements will be considered. EOE

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 5 years

Schedule:

• Monday to Friday

Ability to Commute:

• Hilliard, OH 43026 (Required)

Work Location: In person